I purchased a Pavilion 500 249 for various family members to use for music & movies, web surfing & word processing, several months ago. Unfortunately iTunes is unable to play video, although it will play through Quicktime. Even after a clean install, & an hour with tech support. Now I realize the Metro interface has issues, for example on the Finance app, when you move the mouse, the text disappears. It works fine on my Envy laptop, same internet. Any suggestions?
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