i have windows xp system. a message pops up on the screen every 10 seconds, it says : "please wait while windows configurates HPPhotosmartEssential", then another pop comes out saying "An installation package for the product HPPhotosmart Essential cannot be found. Try the installation again using a valid copy of the installation package HPPhotosmartEssential.msi.
This pops does not let me work in the computer. it started a week ago, when y bought the HP Photosmart B8550 it never came with any software disc to be installed in the computer. WHAT SHOULD I DO OR HOW CAN I ELIMINATE THE POPING MESSAGE???