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won,t scan

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Hiya all, I run a windows 8.1 64 bit, and have a HP deskjet 3055A all in one printer/scanner.

Since I downloaded windows 8.1, I have to run the print doctor every time I want to scan,it resolves the problem, BUT for that time only?, my mini screen says.activation lost,ensure there is a active connection by clicking on the :manage scan to computer,(where the hell is that)

I have downloaded new drivers and software, but it doesnt cure it, any suggestions, apart from going back to windows 8

izzywizzy 72, by the way, words of one syllable please, I am 72, as my title suggests, and have only just learnt to read and write, computer speak that is/


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