Hi, does anyone have an HP US phone number where I can contact HP customer satisfaction department. I would like to file a complaint against tech support for continuing to lie to me for 2 weeks now?
I already have the 800-474-6836 number and that is where I have the problem.
I called to get help with my non-working printer and it was diagnosed that it needs a new printhead 2 weeks ago and since they are shipping the printhead overnight. I spoke to 5 supervisors since so far and every day I am promissed that the printhead is being shipped that day. So far there is no change on the status on HP website and there is no tracking number.
Thanks
AL